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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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L Mcgrew

September 21, 2025

5  out of  5
rating by L Mcgrew
"I have nothing but good things to say regarding this agency. Austin helped me tremendously with our homeowners policy renewal. Our agent for over 30 years retired and we were shifted over to this agency. I didn’t know what to expect, but I’m pleased to report, they are up to par in their customer service. I always get answers when I call or leave a message. This is what you want when dealing with an insurance company. Now I’ve only been with them for about 9 months, but they have been great to work with on our car and homeowners insurance. If things change, which I hope they don’t, I’ll report back. Thanks Austin for your follow-ups."
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Brittney Jeter

September 12, 2025

5  out of  5
rating by Brittney Jeter
"John is the man to see! Great Agent to work with, good energy."
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Lauryn Overbey

September 10, 2025

5  out of  5
rating by Lauryn Overbey
"Working with John has been an excellent experience. His deep knowledge of insurance and years of expertise made the entire process clear and straightforward. What I appreciated most was the trust I felt throughout—every step was handled with professionalism and care. It is reassuring to work with someone who truly understands the industry and puts their clients’ best interests first."
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Chicago's Collaboratory

September 10, 2025

5  out of  5
rating by Chicago's Collaboratory
"John is your guy for all of your insurance & financial planning needs"
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lula turner

August 25, 2025

5  out of  5
rating by lula turner
"I been with State Farm for several years ,l greatly value their services thanks for keeping me as a satisfied customer, shout out to Richard for your service as well , thanks alot.!!"
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Concetta Graves

August 21, 2025

5  out of  5
rating by Concetta Graves
"Working with John was super helpful. He thoroughly explained each policy to me, and was incredibly patient with all my questions (I had lots of them, lol). I have worked with other advisors previously, and John was the first advisor to sufficiently explain whole life insurance and its value. I will be returning to John in the future for more of my financial and insurance needs."
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Jasmine Hedgeman

August 21, 2025

5  out of  5
rating by Jasmine Hedgeman
"Great experience, super helpful team."
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Jason Gomez

August 11, 2025

5  out of  5
rating by Jason Gomez
"Austin Morris helped me get the absolute best policy! He was extremely knowledgeable, helpful and genuinely wants the best for his customers! Before our meeting, I was always unsure about coverages and insurance in general. After his guidance, I feel a lot more at peace and secure with my providers and policies. I highly reccomend his services!"
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Pedro Salgado

July 22, 2025

5  out of  5
rating by Pedro Salgado
"Well, informed. Walked through the policy and all of my questions answered."
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Violation of Trust

July 1, 2025

5  out of  5
rating by Violation of Trust
"Austin was super helpful in getting me the right plan for me and my wife! He was knowledgeable, very friendly and professional. Go to him for any and all insurance needs!"
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Jordan Lacey

May 20, 2025

5  out of  5
rating by Jordan Lacey
"John is the definition of professional and personable. He took the time to thoroughly explain my coverage options and made sure I understood everything before making any decisions. It’s clear he genuinely cares about his clients and goes above and beyond to help them feel secure and informed. Highly recommend him if you’re looking for someone trustworthy and knowledgeable in the insurance space."
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Ryan Clark

May 20, 2025

5  out of  5
rating by Ryan Clark
"John is very knowledgeable and truly cares about educating and helping people which is part of the reason why he is one of the best agents in the business."
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Brett Muhlhan

May 19, 2025

5  out of  5
rating by Brett Muhlhan
"John and his team are amazing. They care about the customer and want to make sure all of our insurance needs are met for auto, home, life and our retirement plans. Thank you Team Richardson!"